Food & Beverage Service

00. INDEKS P&P F&B BANQUET
01. F&B BANQUET P&P. PERIAPAN MEETING
02. P&P F&B BANQUET. BANQUET SALES
03. P&P F&B BANQUET. KUOTA BANQUET SALES
04. P&P F&B BANQUET. AIR MINUM KEMASAN BOTOL
05. P&P F&B BANQUET. PENGATURAN BUFFET
06. P&P F&B BANQUET. MEMPEKERJAKAN PEKERJA HARIAN
07. P&P F&B BANQUET. SOUS CHEF
08. P&P F&B BANQUET. PENGATURAN COFFEE BREAK
09. P&P F&B BANQUET. PERMINTAAN KAMAR COMPLIMENTARY UNTUKFUNCTION
10. P&P F&B BANQUET. PENGADAAN LINEN
11. P&P F&B BANQUET. PERMINTAAN LINEN
12. P&P F&B BANQUET. LAPORAN KERUGIAN BISNIS
13. P&P F&B BANQUET. LAPORAN BULANAN
14. P&P F&B BANQUET. PEMASUKAN DARI BANQUET BERDASARKAN AKUN
15. P&P F&B BANQUET. FOLDER MERCHANDISING
16. P&P F&B BANQUET. MONTHLY CASUAL WORKER CONTROL
17. P&P F&B BANQUET. PREDIKSI BULANAN
18. P&P F&B BANQUET. LAPORAN PAGI
19. P&P F&B BANQUET, WEEKLY YIELD MEETING
20. P&P F&B BANQUET. MENUNJUKKAN KAMAR DAN RUANG MEETING
21. P&P F&B BANQUET. SALES CALL
22. P&P F&B BANQUET. KORESPONDENSI SALES
23. P&P F&B BANQUET. KUOTA SALES
1. SOP SERVICE
2. SOP FBS RESTAURANT
00. P&P F&B SERVICE. INDEKS P&P - F&B SERVICE
01. P&P F&B SERVICE. LAYANAN BEVERAGE DI RESTAURANT DAN LOUNGE
02. P&P F&B SERVICE. CAFE RESTAURANT
03. P&P F&B SERVICE. CAPTAIN`S ORDER
04. P&P F&B SERVICE. COFFE BREAK
06. P&P F&B SERVICE. PENGATURAN BUNGA
07. P7P F&B SERVICE. TREND FOOD & BEVERAGE
08. P&P F&B SERVICE. FOTOGRAFI MAKANAN
09. P&P F&B SERVICE. ARSIP GUEST HISTORY
10. P&P F&B SERVICE. SURVEY TAMU
11. P&P F&B SERVICE. PENGUNJUNG DALAM JUMLAH BESAR DI OUTLET
12. P&P F&B SERVICE. STANDARD MENU MINIMUM
13. P&P F&B SERVICE. SEREAL BREAKFAST
14. P&P F&B SERVICE MANUAL OPERASIONAL
15. P&P F&B SERVICE. KONSEP OUTLET
16. P&P F&B SERVICE. LOGBOOK OUTLET
17. P&P F&B. F&B OUTLET CHECK LIST
18. P&P F&B SERVICE. PERUBAHAN MENU OUTLET & PROMOSI BULANAN
19. P&P F&B SERVICE. PROSEDUR OPENING & CLOSING OUTLET
20. P&P F&B SERVICE. PAR-STOCK POERLENGKAPAN OPERASIONAL OUTLET
21. P&P F&B SERVICE. MEETING OPERASIONAL OUTLET
22. P&P F&B SERVICE. ANALISA PENJUALAN OUTLET
23. P&P F&B SERVICE. JADWAL SIDE JOB OUTLET
24. P&P F&B SERVICE. DAFTAR OUTSTANDING MAINTENANCE OUTLET
25. P&P F&B SERVICE. PRODUK PLASTIK DAN KERTAS DI GUEST SERVICE AREA
26. P&P F&B SERVICE. BRIEFING PRE POST SERVICE
27. P&P F&B SERVICE RECEPTION DAN SEATING TAMU DI RESTAURANT
28. P&P F&B SERVICE. STANDARD MINIMUM ROOM SERVICE ORDER TAKER
29. P&P F&B SERVICE. PENGAMBILAN TRAY,TROLLEY ROOM SERVICE
30. P&P F&B SERVICE. MAKANAN RINGAN,SNACK
31. P&P F&B SERVICE. FLATWARE DAN HOLLOWWARE
32. P&P F&B PENGAMBILAN BARANG & PENGADAAN BARANG
STANDARD OPERATING (OPENING & CLOSING)
20-23-01. ROOM SERVICE INOVATIF
20-23-02. MENERIMA PESANAN ROOM SERVICE
20-23-03. PERSIAPAN PESANAN ROOM SERVICE
20-23-04 MEMBERIKAN PESANAN ROOM SERVICE
20-23-05. PICK UP TRAY
20-23-06. TAKEAWAY FOOD & BEVERAGE
20-23-07. INAPPROPRIATE GUEST BEHAVIOUR
20-23-08. ENTERING a GUEST ROOM (MINI-BAR)
20-23-09. RESTOCKING MINI BAR
20-23-10. VENDING MACHINES
01. SOP - SET-UP MEETING ROOM & BALLROOM
01. SOP - TABLE SET-UP RESTAURANT - 4 STAR HOTEL
02. SOP - TABLE SET-UP RESTAURANT - 3 STAR