Front Office & Reservation

SOP- RD - FO_AM-001 - FO Reception
SOP- RD - FO_AM-002 - Guest Checkin
SOP- RD - FO_AM-003 - Grup Checkin
SOP- RD - FO_AM-004 - Guest Room Change
SOP- RD - FO_AM-005 - Guest Check Out
SOP- RD - FO_AM-006 - FO Cashier
SOP- RD - FO_AM-007 - Inquiries
SOP- RD - FO_AM-008 - GRO-Asst Manager
SOP- RD - FO_AM-009 - VIP Arrival Check In
SOP- RD - FO_AM-010 - Concierge
SOP- RD - FO_AM-011 - Concierge Check In Duty
SOP- RD - FO_AM-012 - Concierge Check Out Duty
SOP- RD - FO_AM-013 - Group Luggage Handling
SOP- RD - FO_AM-014 - Concierge Room Change Duties
SOP- RD - FO_AM-015 - Communication Board
SOP- RD - FO_AM-016 - Doorman & Porter
SOP- RD - FO_AM-017 - Guest Luggage Storage
SOP- RD - FO_AM-018 - Hotel Vehicle Maintenance
SOP- RD - FO_AM-019 - Hotel Vehicle Operation
SOP- RD - FO_AM-020 - Shift Start
SOP- RD - FO_AM-021 - Lost & Found
SOP- RD - FO_AM-022 - Guest Complain Handling
SOP- RD - FO_AM-023 - Walks Through
SOP- RD - FO_AM-024 - Daily Room Inspection
SOP- RD - FO_AM-025 - VIP Guest
SOP- RD - FO_AM-026 - Group Arrival
SOP- RD - FO_AM-027 - General Maintenance
SOP- RD - FO_AM-028 - Guest Item Storage
SOP- RD - FO_AM-029 - Guest Room Double Locking
SOP- RD - FO_AM-030 - SDB Breaking
SOP- RD - FO_AM-031 - Clinic Meidcal Service
SOP- RD - FO_AM-032 - Accident Incident Handling
SOP- RD - FO_AM-033 - Disturbance Dispute
SOP- RD - FO_AM-034 - Fire Alarm Report